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Retail

Improve Customer Experience

Retail

Improve Customer Experience

Transform your business with a strong data foundation to rapidly adapt to consumers’ increasing demand for convenience, speed, and personalized experiences.

Only those retailers who provide a seamless, personalized shopping experience across all channels will be best positioned for success.

Unleash Your Business Potential

Adapt, evolve, and grow even in a challenging environment.

Accelerate Your Success and Surpass Your Potential

Retail

Ensure your customers have the right products, at the right place, at the right time, and at the right price with omnichannel customer experience.

Advanced Analytics & Gen AI

Leveraging generative AI, we can create highly customized digital assistants that cater to specific roles, industries, or even individual users. It goes beyond general-purpose AI by incorporating specific domain knowledge, skills, and language patterns associated with the target persona.

Application Modernization

Reduce high application maintenance costs and technical debt, having limited agility and scalability with outdated infrastructure.

Data Warehouse Modernization

Leverage next generation data warehouses and data lakes to create enterprise data products and datamesh.

Database Migration

Lower TCO of your databases by minimizing downtime during the migration to avoid business disruptions.

Integration

We provide broad spectrum of integration solutions that facilitate seamless data exchange and process orchestration between disparate systems, applications, and platforms. They are essential for modern organizations seeking to optimize operations, enhance customer experiences, and drive innovation.

Specialized Services

We combine strategy with data and AI to empower you to make data-driven decisions.
Smarter. Faster.

Unlock value with data monetization and antifragile supply chain.

Modernize your integration, insights, intelligence and data governance journey.

Optimize your applications and cloud Infrastructure.

Achieve your goals with specialized expertise, technologies and resources.

Customer Success Stories

Industry – Retail
18%

Increase in sales

15%

Increase in customer loyalty

For North American hypermarket retail chain after data unification from multiple sources on purchase orders, inventory, and manufacturing and collaborate on data in real-time with partners, all in one place, achieving end-to-end supply chain visibility that leaves zero uncertainty in the business and enabling to focus on innovating for customers

Industry – Retail
3%

Savings with tail spend analysis

A leading CPG customer based in North America was able to tie together spend data from numerous sources on purchase orders, inventory and contracts and collaborate on data in real-time, all in one place for end-to-end spend visibility for sustainable sourcing.

Industry – Retail
20%

Increase in mobile sales

A North America-based retail store implemented a mobile app for in-store shopping, providing customers with personalized discounts and rewards. The app also allowed for easy checkout and delivery options. The store continues to enhance the app’s features to improve customer experience and drive sales growth.

Industry – Retail

5%

Increase in Topline with optimized stock levels

A leading fashion retailer was facing challenges in managing inventory levels. Inaccurate forecasting often resulted in stockouts, leading to lost sales and frustrated customers. To address this, the retailer implemented an AI-powered inventory management system. The solution used advanced algorithms to analyze historical sales data, seasonal trends, and customer behavior. This enabled our client to optimize stock levels, ensuring the right products were available in the right quantities at the right time.

  • 15% increase in sales driven by optimized stock levels, reduced markdowns, and improved product availability.
  • Enhanced customer satisfaction with accurate order fulfillment and faster deliveries.
  • Improved operational efficiency through streamlined processes and reduced labor costs.

Industry – Retail

20%

Increase in inventory turnover

A large electronics retailer was struggling with inefficient inventory management processes. The company had multiple warehouses and distribution centers, leading to challenges in coordinating inventory movement and ensuring timely product delivery. To address this, we deployed an AI-powered inventory management system that provided real-time visibility into inventory levels across all locations.

The system also utilized predictive analytics to forecast demand and optimize inventory allocation. As a result, Retailer B achieved:

  • A 20% increase in inventory turnover, leading to reduced carrying costs and improved cash flow.
  • Improved customer satisfaction with faster order fulfillment and reduced shipping delays.
  • Streamlined processes and reduced operational costs through automated inventory replenishment and optimized warehouse operations.

Insights

5 Steps to a “Servitized” Supply Chain

Supply chain organizations face multiple challenges, including increased costs, reduced margins, customized...

The Resilient Digital Supply Chain

In the face of unprecedented disruption, organizations are embracing change but more...

AI – The Game-changer for Retailers

Digital transformation in retail is one of the most disruptive factors today....

The Changing Facets of AI in Retail

The retail industry is ready for change, and so are its consumers....

Testimonials

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